Customer Intelligence
Learn why customer intelligence is an essential part of Customer Communication Management.
Featured White Paper
Communication Intelligence and 'Straight-Through' Policy Production
Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Featured Case Study
Fortune 500 Property and Casualty Firm Saves Millions
A Fortune 500 Property and Casualty firm saves millions by correctly assigning rates, improving their exposure to risk and increasing customer satisfaction.
Featured Demo
DOC1 Series 5 Demo
See how our DOC1 Series 5 end-to-end CCM solution manages every aspect of your critical documents.
Online Applications
Give agents the tools to book business online.
Agents do more business with companies that make it easy to write new policies, and having an online application process has become the new standard. Fact is, customers expect on–the–spot service — and many insurance companies are happy to comply.
Dynamic document composition gives agents the tools they need to bind business without delay.
Increase close rates and customer satisfaction.
Pitney Bowes Group 1 Software gives your agents the capacity to generate documents, including applications and policies, through a real-time web application. Forms can be stored and distributed to underwriting, or you can integrate workflow with existing systems to generate automated decisions and rate quotes.
- Increase productivity
- Heighten service delivery
- Recruit and retain more agents
- Strengthen your commission rate negotiations
- Integrate automated underwriting
Take advantage of our Document Composition solutions today and arm your agents with the tools they need to compete.